Monday November 5 2018

Connect Health continues investment in digital health to enhance patient care

Connect Health continues investment in digital health to enhance patient care

5th November 2018 – Connect Health, the leading independent provider of community musculoskeletal (MSK) services, is rolling out Physitrack, a new web and iOS-based exercise app that allows clinicians to engage with patients around high-quality exercises and patient information, throughout the UK.

Patients can instantly access information via the PhysiApp patient portal or downloadable app, where they can engage visually with a clinician, watch video demonstrations of their prescribed exercises and record compliance, enhancing patient outcomes and improving choice.

Richard Pell, Head of Service Transition at Connect says “We have enhanced our online digital platform for patients, supporting the patient self-management and self-efficacy agenda. Our aim is to give patients increased choice of how and when they access our services, bringing care into the community and closer to home. Physitrack offers a high quality, stable, scalable and easy to use solution that benefits both patients and our clinicians and we are very excited about this partnership.”

The investment in Physitrack ties in with Connect’s digital strategy which include linking to predictive analysis on how to build up care plans, video consultations, live exercise demos and AI in order to make systems more efficient and effective. Developments in digital health will be groundbreaking for patients and for the MSK industry as a whole.

Some of the benefits of Physitrack include a wealth of high-quality videos accurately display how exercises should be performed, the ability for patients to record how much pain they felt, how easy it was and what they have been able to complete and the ability for clinicians to select relevant exercises and outcome measures and build bespoke templates.

Matthew Wyatt, Consultant Physiotherapist added “This is a clinical led initiative to enhance patient care. Our recent survey showed that 72% of our clinicians felt that Physitrack met the needs of patients a great deal, giving it an overall rating of 7/10. This is fantastic feedback as it means our clinicians feel we have invested in a worthwhile system with benefits to both patients and clinicians.”

Jo Harrison, Senior Occupational Physiotherapist commented “The bespoke function is really useful and allows us to tailor the exercise programs to our individual patient’s needs. If you know the specific exercises you want to use you can simply search for it by name, for example ‘knee rolls’, then adjust and change as required. The ready-made templates are also a really useful tool to make it quick and easy for clinicians to create programs, especially for common conditions, knowing they are based on the most up to date research and evidence-based practice.’

Physitrack is being implementing across all Connect Health contracts, both NHS and occupational health, to enhance the patient journey, improving access to professionals and bespoke video exercise programmes.



About Connect

Connect Health is the largest specialised independent provider of community musculoskeletal (MSK) services (including orthopaedics, pain and rheumatology) in the UK serving over 300k NHS patients pa across 19 CCGs and 100+ businesses. Connect effectively and efficiently delivers care in a lower cost community setting, transforming services around specific quality and financial objectives and dramatically reducing waiting times and improving access to treatment.

"Physitrack offers a high quality, stable, scalable and easy to use solution that benefits both patients and our clinicians and we are very excited about this partnership."
Richard Pell, Head of Service Transition

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